Updated: 3-16-2024

At Three:Sixteen, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes a return or exchange may be necessary. Please read our refund policy carefully before making a purchase.

Clothing Items:
We do not offer refunds on clothing items. All sales are final. We encourage you to carefully review the size chart and product descriptions before placing your order to ensure the correct fit and style.

Non-Clothing Items:
For non-clothing items, we offer refunds within 10 days of purchase. To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Request a Refund:
To request a refund for a non-clothing item, please contact our customer service team at [email protected] with your order number and details of the item you wish to return. We will provide you with instructions on how to proceed with the return.

Refund Processing:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Exchanges:
We do not offer exchanges at this time. If you need a different size or color, please place a new order for the desired item and follow the refund process for the original item.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at [email protected] We will work with you to resolve the issue as quickly as possible.

Contact Us:
If you have any questions about our refund policy, please contact us at [email protected] Our customer service team is available to assist you during regular business hours.

Changes to this Policy:
We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page.

Thank you for shopping at Three:Sixteen. We appreciate your business and look forward to serving you again in the future.